Frequently Asked Questions
How long will films be available on your platform?
Generally about a month, dependent on the deals we have stuck with the rights holders. The availability dates for each title are shown when you hover over the film image on the home page. Once purchased, you can start watching at any time within the dates indicated, but please not that once you start watching a film, you must finish watching within 48 hours.
What are the system requirements?
You can watch on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch on Android tablets and phones using Chrome and on iPhones and iPads using Safari. You will need a broadband or fibre internet connection - dial up will not work. You’ll find a complete list of requirements below.
What are the requirements for Windows computers?
Windows 7, Windows 8.1 or Windows 10. Google Chrome, Firefox, Microsoft Edge, Internet Explorer or Opera. We recommend using the latest version of your browser as earlier versions may not be supported. Internet Explorer on Windows 7 is no longer supported. You will need a broadband or fibre internet connection - dial up will not work.
What are the requirements for Mac computers?
MacOS 10.12 or later. Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser as earlier versions may not be supported. You will need a broadband or fibre internet connection - dial up will not work.
Can I watch content on my iPhone/iPad?
Yes, you can watch content using Safari and this requires iOS 11.2 or later. We recommend using the latest version of your browser as earlier versions may not be supported.
Can I watch content on my Android Device?
Yes, you can watch content using Chrome and this requires Android 6.0 or later. We recommend using the latest version of your browser as earlier versions may not be supported.
I can’t stream any of the content, what’s going on?
Check your minimum system requirements above. We recommend that you update to the latest version of your browser. We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.
Why does video playback stall or not play smoothly?
If your internet connection is poor or inconsistent you may experience problems during playback.
Can I watch films on my television?
You can watch films on any television set with an HDMI socket by using a google Chromecast, available from £25 from: https://store.google.com/gb/product/chromecast. Some Smart TV’s also have built in Chromecast functionality. You can also use Apple Airplay on compatible Smart TV’s or link your computer, tablet or phone to your Television with an HDMI cable.
If you don’t own either of these devices, you may be able to use Miracast. Miracast allows most Android phones (virtually any non-Apple smartphone) and Windows PC’s to “mirror” their screens with compatible Smart TV’s and devices, including Amazon Fire and Roku devices. It will also work with Apple iPad/iPhone with 3rd party app support. The downside of Mircacast is that, dependent on the hardware you are using, the results aren’t always as slick as Chromecast or Apple Airplay, so we only recommend this if neither of the others options is available to you.
What devices can I Chromecast from?
You can Chromecast from a Chrome web browser on PC and Mac computers as well as Android devices.
How do I watch using an Amazon Firestick / Fire TV?
Please see this guide: https://googlechromecast.com/how-to-cast-to-firestick/
How do I watch using Roku devices?
Please see this guide: https://support.roku.com/en-gb/article/208754928
Is there anything I can’t use?
Devices that are not up-to-date with the operating systems listed above. The platform is also not compatible with Linux operating systems
Can films be watched outside of the UK?
Unfortunately, due to international rights issues, films can only be watched in the UK.
I want to support my local cinema to benefit from watching films on YourScreen, how can I facilitate this?
Check to see if your cinema is included here, If not, please encourage them to get in touch with us at email@example.com. It will cost them nothing to set this up and they will earn an income from every referral they make.
How can you help my film society?
Please have a look at our Partner Site